Coogler's has been my go-to shop for my Kia Soul over the last two years. They've helped me with various issues and have always been honest and helpful. They've never upsold me on a product or service and have simply provided me with what my options are. Karl, Daniel, Jeff (and others) at the front desk have always been extremely friendly and easy to talk to. Fidel the technical was very thorough about explaining various car parts to me. I've also spoken to Courtney, the owner, on one occasion and he was very accommodating. Some shops can make the customer feel uncomfortable or unintelligent but this shop has never once left me feeling anything but helped and happy. Thank you, Coogler's!